Last updated: 1/26/2026

Privacy Policy

This Privacy Policy explains how Adept Restaurant (the “Restaurant”), operated by Adept Vision LLC (“Adept Vision,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit our website, place an order, submit a form, interact with our online ordering experience, or communicate with us (including email and SMS/MMS).

1) Information We Collect

• Contact & Order Information: name, email, phone number, delivery/pickup details, order contents, special instructions, and feedback you submit.
• Payment Information: payments are processed by third-party payment providers; we may receive confirmation details (e.g., last 4 digits, payment status) but we do not store full card numbers on our systems.
• Technical & Usage Data: IP address, device type, browser type, pages viewed, referring URLs, and interactions with our site (including via cookies and analytics tools).
• Communications: messages you send to us and messages we send to you, including support conversations, order updates, email communications, and SMS/MMS messages.

2) How We Use Information

• To operate our website, process orders, provide receipts, and fulfill delivery/pickup requests.
• To provide customer support and respond to questions, requests, or issues.
• To send transactional notifications (e.g., order confirmations, status updates, service alerts).
• To send promotional messages only if you opt in.
• To request feedback and improve menu items, service, and customer experience.
• To maintain security, prevent fraud, and comply with legal obligations.

3) SMS/MMS Program & Consent (A2P Messaging)

• Opt-Out: You can opt out at any time by replying STOP. After opting out, we may send a one-time confirmation message.
• Help: Reply HELP for help or contact us at [email protected].
• No Sale of Phone Numbers: We do not sell or rent your phone number to third parties for their marketing.
• Carrier Notice: Carriers are not liable for delayed or undelivered messages.

4) Cookies & Analytics

We use cookies and similar technologies for core functionality, performance, and analytics. Cookies may help us remember preferences, understand site usage, and improve the website experience. You can manage cookies in your browser settings. Disabling cookies may affect certain features.

5) Sharing & Service Providers

We may share information with trusted third-party vendors only as needed to operate our services. Examples include hosting, analytics, payment processing, and messaging providers. These vendors are permitted to use information only to perform services on our behalf and are subject to confidentiality obligations.

• We do not sell your personal information.
• We may share information if required to comply with law, enforce our policies, or protect rights and safety.
• We may share information in connection with a business transfer (e.g., merger, acquisition) as permitted by law.

6) Review & Feedback Collection

• We send review or feedback requests only to guests who have interacted with Adept Restaurant (e.g., placed an order or submitted a form).
• We use the minimum necessary contact information to request genuine feedback.
• We do not buy reviews or solicit reviews from non-customers.

7) Data Retention

We retain information only as long as reasonably necessary for business operations, security, dispute resolution, and legal compliance. Retention periods may vary depending on the type of data and our obligations. You may request deletion of your information using the contact details below, subject to certain legal exceptions.

8) Your Choices & Rights

• Access/Correction: You may request access to or correction of certain personal information.
• Deletion: You may request deletion of certain personal information, subject to legal requirements and legitimate business needs.
• Email Opt-Out: Marketing emails include an unsubscribe link you can use at any time.
• SMS Opt-Out: Reply STOP to opt out of SMS/MMS messages.
• Cookie Controls: You can manage cookies in your browser settings.

9) Security

We implement reasonable technical and organizational measures to protect information, including encryption in transit, access controls, and least-privilege practices. No system is 100% secure. Please safeguard your devices and accounts.

10) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate steps.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date. Your continued use of our services after an update means you accept the revised policy.

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